Returns & Exchanges
At Honeycomb Aeronautical, we stand behind the quality of our flight simulation hardware and offer a 30-day return window for all products purchased through our official store. To be eligible for a full refund, items must be returned in their original packaging with all included components and accessories.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Hardware
Carefully pack your flight controls and accessories in the original box to ensure they are protected from damage during transit.
- 3.Ship the Package
Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.
- 4.Inspection and Refund
Once our technicians verify the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.