Returns & Exchanges

At Honeycomb Aeronautical, we stand behind the quality of our flight simulation hardware and offer a 30-day return window for all products purchased through our official store. To be eligible for a full refund, items must be returned in their original packaging with all included components and accessories.

Return Process

  • 1.
    Initiate Your Request

    Contact our support team with your order number and proof of purchase to receive a Return Merchandise Authorization (RMA) number.

  • 2.
    Prepare the Hardware

    Carefully pack your flight controls and accessories in the original box to ensure they are protected from damage during transit.

  • 3.
    Ship the Package

    Affix the provided shipping label to the outside of the box and drop it off at any authorized carrier location.

  • 4.
    Inspection and Refund

    Once our technicians verify the condition of the hardware, your refund will be processed to your original payment method within 5-7 business days.