Frequently Asked Questions
Everything you need to know about your flight simulation gear.
What is the typical shipping timeframe for flight controls?
Orders are processed within 1-2 business days. Standard domestic shipping typically takes 3-7 business days, while international shipping varies by destination.
Are Honeycomb products compatible with both PC and Mac?
Yes, our Alpha Flight Controls and Bravo Throttle Quadrant are designed to be plug-and-play compatible with both Windows PC and macOS systems.
What is your return policy for electronic hardware?
We offer a 30-day return policy for items in their original packaging and condition. Please note that a restocking fee may apply for opened electronics.
Do my Honeycomb Aeronautical products come with a warranty?
All of our hardware includes a 2-year limited warranty covering any manufacturing defects or hardware failures under normal use conditions.
Which flight simulators are compatible with your equipment?
Our products are fully compatible with Microsoft Flight Simulator, X-Plane 11/12, and Prepar3D, offering dedicated profiles for most major aircraft.
Do you offer international shipping and handle customs fees?
We ship worldwide; however, customers are responsible for any applicable import duties, taxes, or customs fees levied by their specific country.